Program/Project Manager

Location: Phoenix, AZ, United States
This role requires someone with the ability to travel 100% (Monday 8am -Friday 5pm) to the client site.

The Program Manager is responsible in partnership with for overall project success.  At CampusWorks, we help colleges and universities tackle difficult technological challenges that stand in the way of student success. As our Program Manager, you will be placed with a client institution where you will play a vital role in leading a large, complex project that will help provide online education to students throughout the country in support of the institution's vision.  

The Program Manager is responsible for creation, execution and monitoring of client plans. The PM collaborates with the  Portfolio Manager and team, contributing to the development of plans and strategies, and is responsible for the overall delivery effort including at time vendor escalations and client escalations. The PM is also responsible for managing the execution of the efforts of any and all subcontractors who are involved in this project.
  • This includes contributions to the initial project planning, resource planning, budget monitoring, communication planning and status reporting.
  • Responsible for collaborating with appropriate CampusWorks and client stakeholders to maintaining client plans.
  • Produces project management reports, monitors and adjusts resource plans and site budgets, escalating and collaborating where appropriate.
  • The Program Manager is responsible for learning and applying CampusWorks project management methodology and processes, producing the related project management artifacts and processes to support CampusWorks' client success, including:
    • Project Charter, including requirements, scope, success factors, milestones, budget and resource identification.
    • Risk Management Plan, Quality Assurance Plan, Communication Plan, and Resource Management Plan.
    • Resource scheduling and planning. Budget monitoring and reporting. Quality Control and Assurance.
    • Client Logistics Coordination. Action Item and Issue tracking. Milestone and Deliverables tracking.
    • Status Reporting.
  • A strong track record as Program Manager with at least 5 years' experience in a college or university environment
  • Minimum 7 years managing IT projects
  • Minimum 3 years in Higher Education
  • Talent for leading large, high-profile projects, and fostering an environment of positive team engagement and trust
  • Experience with Business Process Review and Optimization project implementations
  • Proven success leading an organization through change
  • Strong interpersonal and communication skills, including written, oral and presentation skill
  • Excellent organizational skills
  • Project Management Professional (PMP) required
Work Environment/Physical Demands:
This is a full-time virtual position. Corporate office hours are generally Monday through Friday, 8:30 a.m. to 5 p.m.; however, the nature of the business often requires work beyond these hours and some weekend or evening hours are necessary for coordination, travel or emergency situations; requires travel to and from the client location via auto and/or air. The role requires the use of typical mobile equipment such as a laptop and cell phone.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The duties and responsibilities described in this description may have additions, be removed or modified as required for business operations.
The duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. The employee is expected to perform the functions of this job successfully with or without reasonable modifications. The incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
AAP/EEO Statement:
CampusWorks, Inc. provides equal employment opportunities (EEO) and Affirmative Action (AA) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
What You Can Expect from Us
At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.
Our team members also enjoy:
  • Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators.
  • A CEO who cares. Our CEO has made it his mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.
  • A virtual workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.
  • Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full- and part-time career opportunities to fit life's unique demands.
  • A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.
There are many things our employees love about working for CampusWorks, but don't take our word for it. Hear what they have to say. Read employee testimonials»'

About CampusWorks
Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.

Sound Like a Good Fit?
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